The creation of the Ombudsperson position is a commitment by the Fresno Unified School District to reach out to the community and to encourage and enhance a unifying approach to support students, parents, the community and the district. As educators, we believe it is important to value parents, students and community members as our partners and to work collaboratively with them to educate the children of our district.
Sometimes, as with most relationships, conflicts and misunderstandings arise. When they do, the Ombudsperson will listen to the issues and attempt to sort out in an effort to help bring understanding to a system that sometimes seems very complicated. The Ombudsperson respects what everyone has at stake and can help to bridge the gap when misunderstandings occur.
An Ombudsperson works to provide a variety of services including complaint resolution, crisis support, case management, information and referral.
Ivan Flores Ombudsperson Fresno Unified School District2309 Tulare Street Fresno, CA 93721
Office: (559) 457-3565 Fax: (559) 457-3933
What happens when you contact the Ombudsperson?
What does the Ombudsperson do?
Will the Ombudsperson accompany me to meetings regarding a student's program?Yes, when necessary the Ombudsperson will attend and provide support for meetings.
What happens if the Ombudsperson can't resolve my areas of concern?The Ombudsperson will:
How can I contact the Ombudsperson?
Will this service cost me anything?No, this is a free service that Fresno Unified School District provides for all students, parents, and interested community members in the Fresno Unified School District.