Fresno Unified School District
Constituent Services
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CONSTITUENT SERVICES OFFICE
The Board created the Constituent Services Office on June 13, 2007,
and the main responsibilities are:
• To provide an efficient pathway for families, community members and staff to resolve concerns informally and respond to formal complaints
• Meet with parents, community members, and advocates to problem solve and facilitate resolution
• Provide constituents with requests for district information and or other services
• Resolve and/or respond to concerns related to Personnel, Williams Act, Uniform Complaints Procedures, special education, requests for information, and Public Records Acts (PRA) requests
• Ensure that constituents receive a timely response for requests for information and services
• Support and maintain the process of Board policies revision and review
• Report on regular basis to the Superintendent and the Board regarding the services provided to constituents
• Provide training to staff, parent groups, organizations, and advisory committees related to constituent services
• Assist the district with legislation and government relations
Constituent Services can be reached at 457-3736.
It is the district’s goal to resolve most parents/guardians concerns or complaints informally and/or at the level closest to the concern/ complaint as possible with the assistance of the school site administrators and the Ombudsperson, who is part of the Constituent Services Office. If this is not possible, or if parents/guardians wish to file a written complaint about, an employee, or unlawful discrimination, discriminatory harassment, intimidation, or bullying in district program and activities, or alleged violations of federal or state laws/regulations, or deficiencies related to instructional materials, the condition of a facility that is not maintained in a clean or safe manner or in good repair, a teacher vacancy or misassignment, or requiring students to pay fees, deposits for participating in educational activities; parents/ guardians may initiate the formal complaint process.
The Constituent Services Office is responsible for receiving, logging, and distributing Personnel and Uniform Complaints to the Superintendent’s designees and to offer informal resolution or mediation through the Ombudsperson to resolve the complaint.
PROCEDURES FOR FILING COMPLAINTS
1. Complaint forms are specific to the type of complaint (i.e., employee, program, discrimination, Williams Act, Uniform Complaints, etc.). Complaint forms are available at any school site, the Constituent Services Office or at www.fresnounified. org
2. The process begins by completing a complaint form and returning it to the site administrator, department head, or the district person/department identified to receive the complaint.
3. The complaint process is handled in a confidential manner. Retaliation for filing complaint is prohibited by law and Board policy.
COMPLAINTS CONCERNING SCHOOL PERSONNEL
(B.P./A.R. 1312.1)
Complaint forms can be obtained at any school site, the Constituent Services Office (457-3736) or at www.fresnounified.org . The form must be completed in full and submitted within three months of the alleged incident to the Constituent Services Office. If the complaint is not resolved informally, a written response will be submitted to the complainant within 40 working days.
ANNUAL NOTIFICATION OF THE UNIFORM COMPLAINT PROCEDURES (UCP)
(B.P./A.R. 1312.3)
To all students, employees, parents or guardians of its students, school and district advisory committee members, appropriate private school officials or representatives, and other interested parties:
The Fresno Unified School District has the primary responsibility to ensure compliance with applicable state federal laws and regulations and has established Uniform Complaint Procedures (UCP) to address and resolve any complaints alleging unlawful discrimination, including discriminatory harassment, intimidation, and/or bullying in any district educational programs.
The Fresno Unified School District shall investigate all allegations of unlawful discrimination, harassment, intimidation, or bullying in district programs and activities, including, in those programs or activities funded directly by or that receive or benefit from any state financial assistance, based on one, or a combination of two or more, protected characteristics, which include, but may not be limited to, a person’s actual or perceived race, or ethnicity; ancestry; color; ethnic group identification; nationality; national origin; immigration status; sex; sexual orientation; sex stereotype; gender; gender identity; gender expression; religion; disability; medical condition; genetic information; pregnancy, false pregnancy, childbirth, termination of pregnancy, or related condition or recovery; and parental, marital, and family status; any other characteristic identified in Education Code 200 or 220, Government Code 11135, or Penal Code 422.55; or based on the person’s association with a person or group with one or more of these actual or perceived characteristics (Education Code 200, 210.1, 210.2, 212, 212.1, 220, 221.51, 230, 260; Government Code
11135, 12926; 5 CCR 4610; 20 USC 1681-1688, 42 USC 2000d
2000d-7) The UCP shall also be used when addressing complaints alleging failure to comply with state and/or federal laws in:
• Accommodations for Pregnant and Parenting Pupils
• Adult Education
• After School Education and Safety Programs
• Agricultural Career Technical Education
• Child Care and Developmental Programs
• Compensatory Education
• Consolidated Categorical Aid Program
• Course Periods Without Educational Content
• Education of Pupils (Foster Care, Homeless, former Juvenile Court Pupils, and Children of Military Families)
• Every Student Succeeds Act
• Local Control and Accountability Plans (LCAP)
• Migrant Education
• Physical Education Instructional Minutes
• Pupil Fees
• Reasonable Accommodations to a Lactating Pupil
• Regional Occupational Centers and Programs
• School Plans for Student Achievement
• School site Councils
• State and Federal Career Technical Education, Career Technical and Training Programs
• State Preschool Programs
• State Preschool Health and Safety Issues in License-Exempt
Programs
• School or Athletic Team Names, Mascot or Nicknames
Instruction Materials and Curriculum Diversity. A complaint Alleging such unlawful discrimination may, in addition to or in lieu of being filed with the district, be directly filed with the Superintendent of Public Instruction (SPI).
Any other state or federal education program the SPI or designee deems appropriate.
A UCP complaint shall be filed no later than one year from the date the alleged violation occurred. For complaints relating to Local Control and Accountability Plans (LCAP), the date of the alleged violation is the date when the reviewing authority approves the LCAP or annual update that was adopted by our agency.
A complaint of noncompliance with laws relating to pupil fees may be filed pursuant to the local UCP. A pupil fees or LCAP complaint may be filed anonymously, that is, without an identifying signature, if the complainant provides evidence or information leading to evidence to support the complaint. A pupil enrolled in a public school shall not be required to pay a pupil fee for participation in an educational activity.
Complaints of noncompliance with laws relating to pupil fees are filed with a principal of a school. A pupil fee complaint shall not be filed later than one year from the date the alleged violation occurred. A pupil fee includes, but is not limited to, all of the following:
1. A fee charged to a pupil as a condition for registering for school or classes, or as a condition for participation in a class or an extracurricular activity, regardless of whether the class or activity is elective or compulsory, or is for credit.
2. A security deposit, or other payment, that a pupil is required to make to obtain a lock, locker, book, class apparatus, musical instrument, clothes, or other materials or equipment.
3. A purchase that a pupil is required to make to obtain materials, supplies, equipment, or clothes associated with an educational activity.
Educational and graduation requirements for pupils in foster care, pupils who are homeless, pupils from military families and pupils formerly in Juvenile Court now enrolled in a school district pupils who are migratory, and pupils in a newcomer program, as specified in Education Code 48645.7 48853, 48853.5, 49069.5, 51225.1 and
51225.2.
The notice shall include complaint process information, as applicable. In order to identify appropriate subjects of state preschool health and safety issues pursuant to Section 1596.7925 of the California Health and Safety Code (HSC, a notice shall be posted in each California state preschool program classroom in each school in the district. The notice shall (1) state the health and safety requirements under Title 5 of the California Code of Regulations (5CCR) that apply to California state preschool programs pursuant to HSC Section 1596.7925 and
(2) state the location at which to obtain a form to file a complaint.
Complaints should be filed in writing and signed by the complainant or complaints may be filed anonymously. However, if a complainant wishes to receive a response, the complainant must indicate that a response is required and provide contact information. If a complainant is unable to put their complaint in writing, for example, due to conditions such as a disability or illiteracy, district staff shall assist them in the filing of the complaint.
The Governing Board designates the following compliance officer(s) to receive formal and informal complaints from constituents, including students, and investigate them to ensure district compliance with law (Title II, V, IX, Title 5, Section 504 of the Rehabilitation Act):
Teresa Plascencia
Executive Director/Equity Compliance Officer Constituents Services Office
Fresno Unified School District 2309 Tulare Street,
Fresno, CA 93721
(559) 457-3736
Constituent.Services@fresnounified.org
David Chavez
Chief of Human Resources
Title IX Coordinator/AgeDA (Discrimination Act)
Human Resources
Fresno Unified School District
2348 Mariposa Street Fresno, CA 93721
Telephone Number: (559) 457-3713 titleix@fresnounified.org
Abraham Olivares
Assistant Superintendent Special Education Office
Fresno Unified School District
890 S. 10th Street, Bldg C , Fresno, CA 93702
(559) 457-3220
SPEDLeadership@fresnounified.org
Patrick Morrison
Section 504 Coordinator Fresno Unified School District
890 S. 10th Street, Bldg C , Fresno, CA 93702
(559) 457-3227
The district shall post a standarized notice, in addition to this notice, with educational and graduation requirements for pupils in foster care, pupils who are homeless, pupils from military families, pupils formerly in Juvenile Court now enrolled in a school district, pupils who are migratory, and pupils participating in a newcomer program.
Complaints alleging unlawful discrimination, harassment, intimidation or bullying must be filed not later than six (6) months from the date the alleged incident occurred or six months from the date the complainant first obtained knowledge of the facts of the alleged discrimination, discriminatory harassment, intimidation or bullying. The time for filing may be extended for up to 90 days by the Superintendent or designee for good cause upon written request by the complainant setting forth the reasons for the extension. As appropriate for any complaint alleging retaliation, unlawful discrimination, discriminatory harassment, intimidation, or bullying, the Superintendent or designee may keep the identity of the complainant confidential to the extent that the investigation of the complaint is not obstructed. Complaints shall be investigated in a manner that protects the confidentiality of the parties and maintaining the integrity of the process.
Complaints will be investigated, and a written decision or report will be sent to the complainant within sixty (60) calendar days from the date of the receipt of the complaint, unless the complainant agrees in writing to an extension of time. The Local Educational Agency (LEA) person responsible for investigating the complaint shall conduct and complete the investigation in accordance with sections 4680-4687 and in accordance with local procedures adopted under section 4621.
The complainant has a right to appeal the LEA’s investigation report/ decision of complaints regarding programs within the scope of the UCP to the California Department of Education (CDE) by filing a written appeal within 15 days of receiving the LEA’s decision. In any complaint alleging unlawful discrimination (such as discriminatory harassment, intimidation, or bullying), the respondent also shall have the right to file an appeal with the CDE in the same manner as the complainant, if they are dissatisfied with the district’s decision. The appeal must include a copy of the complaint filed with the LEA and a copy of the LEA’s decision. In appropriate cases, an appeal may be filed pursuant to Education Code Section 262.3. A complainant may pursue available civil law remedies outside of the LEA’s complaint procedures, including injunctions, restraining orders, or other remedies or orders that may be available under state or federal discrimination, harassment, intimidation or bullying laws, if applicable.
The district prohibits retaliation in any form for filing a complaint and shall ensure that complainants or anyone who has acted to uncover or report a violation subject are protected from retaliation. The UCP shall also be used when addressing complaints alleging retaliation against a complainant or other participant in the complaint process. A copy of the Fresno Unified School District’s UCP policy and complaint procedures shall be available free of charge and is available on the district’s website.
NON-UCP COMPLAINTS
The following complaints shall not be subject to the district’s UCP; but shall be referred to the specified agency for appropriate resolution (5 CCR 4611):
1. Any complaint alleging child abuse or neglect shall be referred to the County Department of Social Services Protective Services Division and the appropriate law enforcement agency (5 CCR 4611; cf. 5141.4 - Child Abuse Prevention and Reporting).
2. Any complaint alleging health and safety violations by a child development program shall, for licensed facilities, be referred to Department of Social Services. (5 CCR 4611).
3. Any complaint alleging that a student, while in an education program or activity was subjected to sexual harassment, as defined in 34 CFR 106.30. Such a complaint shall be addressed through the federal Title IX complaint procedures as specified in AR 5145.71 - Title IX Sexual Harassment Complaint Procedures.
4. Any complaint alleging employment discrimination or harassment shall be investigated and resolved by the district in accordance with the procedures specified in AR 4030 - Nondiscrimination in Employment, including the right to file the complaint with the California Civil Rights Department.
5. Any complaint alleging a violation of a state or federal law or regulation related to special education, a settlement agreement related to the provision of a free appropriate public education, (FAPE), failure or refusal to implement a due process hearing order to which the district is subject, or a physical safety concern that interferes with the district’s provision of FAPE shall be submitted to the California Department of Education (CDE) in accordance with AR 6159.1 - Procedural Safeguards and Complaints for Special
Education (5 CCR 3200-3205).
6. Any complaint alleging noncompliance of the district’s food service program with laws regarding meal counting and claiming, reimbursable meals, eligibility of children or adults, or use of cafeteria funds and allowable expenses shall be filed with or referred to CDE in accordance with BP 3555 - Nutrition Program Compliance (5 CCR 15580-15584).
7. Any allegation of discrimination based on race, color, national origin, sex, age, or disability in the district’s food service program shall be filed with or referred to the U.S. Department of Agriculture in accordance with BP 3555 - Nutrition Program Compliance (5 CCR 15582).
8. Any complaint related to sufficiency of textbooks or instructional materials, emergency or urgent facilities conditions that pose a threat to the health or safety of students or staff, teacher vacancies and misassignments, shall be investigated and resolved in accordance with the procedures in AR 1312.4 - Williams Uniform Complaint Procedures (Education Code 35186).
WILLIAMS UNIFORM COMPLAINT PROCEDURES
NOTICE TO PARENTS, GUARDIANS, PUPILS, AND TEACHERS:
E.C. 35186; A.R. 1312.4; E 1312.4 (a)
Pursuant to Education Code 35186, you are hereby notified that:
1. There should be sufficient textbooks and instructional materials. That means each student, including English learners, must have a textbook or instructional material, or both, to use in class and to take home. Instructional Materials are:
Grades K-12 English/language arts, Mathematics, history/ social science, science
Grades 7-12 Foreign Language
Grades 9-12 Laboratory science equipment
2. School facilities must be clean, safe, and maintained in good repair. This includes the identification and resolution of emergency or urgent facilities conditions that pose a threat to the health and safety of students and staff.
3. There should be no teacher vacancies or misassignments as defined in Education Code 35186 (i) (2) and (3). There should be a teacher assigned to each class and not a series of substitutes or other temporary teachers. The teacher should have the proper credential to teach the class, including the certification required to teach English learners, if present.
Teacher Vacancy means a position to which a single designated certificated employee has not been assigned at the beginning of the year for an entire year or, if the position is for a one-semester course, a position to which a single designated certificated employee has not been assigned at the beginning of a semester for an entire semester. (Education Code 35186; 5 CCR 4600)
Misassignment means that the placement of a certificated employee in a teaching or services position for which the employee does not hold a legally recognized certificate or credential or the placement of a certificated employee in a teaching or services position that the employee is not otherwise authorized by statute to hold. (Education code 35186; 5 CCR 4600)
4. If you choose to file a complaint alleging that any of the above conditions is not being met, your complaint will be addressed through the district’s Williams Uniform Complaint Procedures as required by law. A complaint form may be obtained at each school’s office or Constituent Services Office at 2309 Tulare, Fresno Unified, Fresno, CA 93721, or downloaded from the district’s website at https://board.fresnounified.org/williams-case/. You may also download a copy of the California Department of Education (CDE) complaint form from CDE’s, website when available. However, a complaint need not be filed using either the district’s complaint form or the complaint form from CDE.
NONDISCRIMINATION IN DISTRICT PROGRAMS AND ACTIVITIES
B.P. 0410
The Governing Board is committed to providing equal opportunity for all individuals in district programs and activities.
This policy shall apply to all acts related to a school activity or school attendance and to all acts of the Board and the Superintendent in enacting policies and procedures that govern the district. (Education Code 234.1)
District programs, activities, and practices shall be free from unlawful discrimination, against an individual or group based on one, or combination of two or more, protected characteristics, which include, but may not be limited to, race, color, or ethnicity; ethnic group identification; ancestry, nationality; national origin; immigration status; , age (40 and above), religion; religious creed; physical or mental disability; genetic information; pregnancy, false pregnancy, termination of pregnancy, or related conditions or recovery; reproductive health decision-making; childbirth, breast feeding/ lactation status or related, medical conditions; sex stereotypes; sex, sexual orientation, gender, gender identity, gender expression, parental, marital, and family status; and veteran or military status; a perception of one or more of such characteristics; or association with a person or group with one or more of these actual or perceived characteristics. (Education Code 200, 210.1, 210.2, 212, 212.1, 220,
221.51, 230, 260; Government Code 11135, 12920, 12926, 12940;
20 USC 1681-1688, 29 USC 621, 42 USC 2000d-2000d-7, 2000e-2)
All individuals shall be treated equitably in the receipt of district and school services. Personally identifiable information collected in the implementation of any district program, including, but not limited to, student and family information for the free and reduced-price lunch program, transportation, or any other educational program, shall be used only for the purposes of the program, except when the Superintendent or designee authorizes its use for another purpose in accordance with law. Resources and data collected by the district shall not be used, directly or by others, to compile a list, registry, or database of individuals based on of the categories identified above.
District programs and activities shall be free of any discriminatory use, selection, or rejection of textbooks, instructional materials, library books, or similar educational resources.
The use of any textbook, instructional material, supplemental instructional material, or other curriculum for classroom instruction, or any book or other resource in a school library shall not be rejected or prohibited by the Board or district on the basis that it includes a study of the role and contributions of any individual or group consistent with the requirements of Education Code 51204.5 and 60040, unless such study would violate Education Code 51501 or 60044. (Education Code 243)
Additionally, the use of any textbook, instructional material, supplemental instructional material, or other curriculum for classroom instruction, or any book or other resource in a school library shall not be adopted by the Board or district if the use would subject a student to unlawful discrimination as specified in Education Code
220. (Education Code 244)
The Board recognizes that with few exceptions, as expressly set forth in Government Code section 12951, speaking languages other than English is a legally protected right and critically important asset in providing educational services in a community as ethnically and culturally diverse as Fresno Unified.
Additionally, pursuant to Title VII of the Civil Rights Act of 1964, district programs and activities shall be free from any unlawful language discrimination, which falls under the class of national origin discrimination. Language discrimination occurs when a person is treated differently because of their native language or other characteristics of their speech, including their accent, vocabulary, and/or syntax.
District programs and activities shall be free of any racially derogatory or discriminatory school or athletic team names, mascots, or nicknames.
Derogatory Native American terms, including Apaches, Big Reds, Braves, Chiefs, Chieftains, Chippewa, Comanches, Indians, Redskins, Savages, Squaw, and Tribe, shall not be used for any school or athletic team name, mascot, or nickname, unless permitted in accordance with Education Code 221.3.
The Superintendent or designee shall annually review district programs and activities to ensure the removal of any derogatory or discriminatory name, image, practice, or other barrier that may unlawfully prevent an individual or group in any of the protected categories stated above from accessing district programs and activities. The Superintendent or designee shall take prompt, reasonable actions to remove any identified barrier. (cf. 1330 – Use of Facilities)
All complaints alleging unlawful discrimination in district programs and activities shall be investigated and resolved in accordance with Board Policy and Administrative Regulation 1312.3 - Uniform Complaint Procedures for students, and Administrative Regulation 4030 – Nondiscrimination in Employment, for employees.
Pursuant to 34 CFR 104.8 and 106.8, the Superintendent or designee shall notify students, parents/guardians, employees, employee organizations, applicants for admissions and employment, and sources of referral for applicants about the district’s policy on nondiscrimination and related complaint procedures. Such notification shall be included in the annual parental notification distributed in accordance with Board Policy/Exhibit(1) 5145.6 - Parent/Guardian Notifications and, as applicable,in announcements, bulletins, catalogs, application forms, or other materials distributed by the district. The notification shall also be posted on the district’s website and social media and in district schools and offices, including staff lounges, student government meeting rooms, and other prominent locations as appropriate.
The Superintendent or designee shall notify parents/guardians of their children’s right to a free public education regardless of immigration status or religious beliefs, and their rights related to immigration enforcement. (Education Code 234.7)
District Compliance Officers
The Governing Board designates the following compliance officer (s) to receive formal and informal complaints from constituents, including students, and investigate them to ensure district compliance with law (Title II, V, IX, Title 5, Section 504 of the Rehabilitation Act):
Executive Director/Equity Compliance Officer Constituent Services Office
Fresno Unified School District
2309 Tulare Street
Fresno, California 93721
(559) 457-3736
Constituent.Services@fresnounified.org
Section 504 Coordinator
Fresno Unified School District
890 S. 10th St., Bldg. C
Fresno, CA 93702
(559) 457-3220
Chief of Human Resources
Title IX Coordinator/Age DA (Discrimination Act)
Fresno Unified School District
2309 Tulare Street
Fresno, California 93721
(559) 457-3593
Assistant Superintendent Special Education Office
Fresno Unified School District
890 S. 10th St., Bldg. C
Fresno, CA 93702
(559) 457-3220
spedleadership@fresnounified.org
Concurrently the Board reaffirms its commitment to promote diversity training, racial harmony among its students, staff and the community; and to promote education that is anti-racist and multi cultural.
The district’s nondiscrimination policy and related informational materials shall be published in a format that parents/guardians can understand. In addition, when 15 percent or more of a school’s students speak a single primary language other than English, those materials shall be translated into that other language. (Education Code 48985; 20 USC 6312)
ACCESS FOR INDIVIDUALS WITH DISABILITIES
District programs and facilities viewed in their entirety, shall be in compliance with the Americans with Disabilities Act (ADA) and any implementing standards and/or regulations. When structural changes to existing district facilities are needed to provide individuals with disabilities access to programs, services, activities, or facilities, the Superintendent or designee shall develop a transition plan that sets forth the steps for completing the changes.
The Superintendent or designee shall ensure that the district’s web and mobile applications comply with technical standards prescribed by law, and as necessary, shall provides appropriate auxiliary aids and services to afford individuals with disabilities equal opportunity to participate in or enjoy the benefits of a services, programs, or activities. These aids and services may include, but are not limited to, qualified interpreters or readers, assistive listening devices, assistive technologies or other modifications to increase accessibility to district and school web sites, note-takers, written materials, taped text, and Braille or large print materials.
The individual identified in A.R. 1312.3 - Uniform Complaint Procedures as the employee responsible for coordinating the district’s response to complaints and for complying with state and federal civil rights laws is hereby designated as the district’s ADA coordinator. The compliance officer shall receive and address requests for accommodation submitted by individuals with disabilities, and shall investigate and resolve complaints regarding their access to district programs, services, activities, or facilities.
Title II/ADA Coordinator
2309 Tulare Street
Fresno, CA 93721
Phone (559) 457-3520
Fax (559) 457-3838
Accomodations@fresnounified.org
GENDER AND IDENTITY INCLUSION
B.P. 5145.31
The Governing Board is committed to addressing the safety needs of all students, including those needs related to a student’s actual or perceived gender identity, gender expression, or
sexual orientation. The purpose of this Board Policy is to set out guidelines regarding issues related to transgender and gender expansive/gender non-conforming students.
The Board recognizes that a safe and civil school environment is necessary for students to have equal access and opportunities in the district’s academic, extracurricular, and other educational support programs, services, and activities; and is integral to student success.
The Board prohibits, at any district school or school activity, unlawful discrimination, including discriminatory harassment, intimidation, and bullying targeted at any student by anyone, based on the student’s actual or perceived sex, sexual orientation, gender, gender identity, or gender expression, race, ancestry, national origin, immigration status, ethnicity, ethnic group identification, age, religion, color, marital status, medical information, pregnancy or parental status, physical or mental disability, age or, the perception of one or more of such
characteristics; or association with a person or group with one or more of these actual or perceived characteristics (42 USC 2000d-2000e-17, 20 USC 1681-1688, Education Code 200, 220, 221.5 (f)).
FORMAL AND INFORMAL COMPLAINTS REGARDING DISCRIMINATION AND INQUIRIES REGARDING THE DISTRICT’S NONDISCRIMINATION POLICIES SHOULD BE DIRECTED TO THE FOLLOWING:
Compliance Coordinators:
Teresa Plascencia
Executive/Equity Compliance Officer Title 5 Compliance Officer Constituents Services Office
2309 Tulare Street, Room 218
Fresno, California 93721
(559) 457-3736
Patrick Morrison
Section 504 Coordinator
Fresno Unified School District
890 S. 10th St., Fresno, CA 93702
(559) 457-3220
David Chavez
Chief, Human Resources
Title IX Coordinator/AgeDA (Discrimination Act)
Fresno Unified School District
2309 Tulare Street,
Fresno, California 93721
(559) 457-3593
Abraham Olivares Assistant Superintendent
Special Education Office
Fresno Unified School District
890 S. 10th St., Fresno, CA 93702
(559) 457-3226
All above staff can also be contacted at titleix@fresnounified.org or by visiting www.fresnounified.org
REFERRALS OF COMPLAINTS TO OTHER AGENCIES
The following complaints shall be referred to the specified agency
named in each complaint:
1. Allegations of child abuse shall be referred to the County Department of Social Services Protective Services Division and the appropriate law enforcement agency.
2. Health and Safety complaints regarding a Child Development Program shall be referred to the Department of Social Services for licensed facilities and the appropriate Child Development Regional Administration Administrator.
3. Discrimination issues involving Child Nutrition Programs shall be referred to the USDA, Director, Office for Civil Rights (OCR). http://www.fns.usda.gov/civil-rights
4. Employment discrimination or harassment complaints shall be investigated and resolved by the district in accordance with the procedures specified in A.R. 4030 - Nondiscrimination in Employment including the right to file the complaint with the California Department of Fair Employment and Housing.
5. Any complaint alleging fraud shall be referred to the Legal, Audits and Compliance Branch of the California Department of Education.