Top Five Helpdesk Issues for Week of August 3, 2009
by Art P. Frigon | 8/11/2009 7:01 AM |
Top Five Helpdesk Issues:
1. Empowernet – Links, login issues, how do questions,
2. Outlook – login, password resets
3. PowerSchool – can’t get access, can’t login
4. Mainframe - Need transactions, login password resets
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Top Five Helpdesk Issues for Week of July 20, 2009
by Art P. Frigon | 7/26/2009 11:58 PM |
Top Five Helpdesk Issues:
1. Empowernet – Links, login issues, screens errors access denied, how to questions
2. HEAT Requests – Staff wanting to bring computers for service
3. PowerSchool – can’t get access, can’t login (new...
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Top Five Helpdesk Issues for Week of July 13, 2009
by Art P. Frigon | 7/26/2009 11:57 PM |
Top Five Helpdesk Issues:
1. Empowernet – Password resets, links, login issues, screens errors access denied
2. HEAT Requests – Staff wanting to bring computers for service
2. Outlook – Password resets, OWA Http error
4. Mainframe...
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Top Five Issues for Week of July 6, 2009
by Art P. Frigon | 7/21/2009 6:55 AM |
Top Five Issues:
1. Network – wireless access, no access
2. HEAT Requests – Teachers wanting to bring computers for service
3. Outlook – Password resets, OWA Http error
4. Empowernet – Password resets, links, login issues,...
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Top Five Helpdesk Issues For Week of April 27, 2009
by Art P. Frigon | 6/2/2009 6:51 AM |
Top Five Helpdesk Issues:
1. Outlook – assistance, client icon not working, OWA page can’t be displayed
2. Network – Unable to access, internet slow, page refresh
3. Empowernet – Assist with login, Mysites, finding info, equipment...
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